Terms of Service

Terms of Service
Effective Date: 9/16/2025
Welcome to Renovation ROI. These Terms of Service (“Terms”) govern your use of our website renovationroi.co and our renovation services. By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Acceptance of Terms
   By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.
2. About Renovation ROI
   Renovation ROI is a licensed Maryland Home Improvement Contractor MHIC License #148435 operating under Xselleo, LLC. We provide home improvement and renovation services in the Baltimore Metro Area and surrounding counties.
3. Services Description
   We offer the following services:

• Kitchen renovations and remodeling
• Bathroom remodeling
• Whole home renovations
• Basement finishing
• Commercial renovations
• Energy efficiency upgrades
• Property acquisition and rehabilitation
• Construction management

1. Estimates and Proposals
   Online Estimates
   Any estimates provided through our website or initial consultations are preliminary and for informational purposes only. These estimates are not binding contracts and are subject to change based on:

• Detailed site inspection
• Actual project conditions
• Material selection and availability
• Permit requirements
• Code compliance needs
  Formal Proposals
  All work will be governed by a formal written contract that complies with Maryland Home Improvement Commission regulations. This contract will specify:
• Detailed scope of work
• Materials and specifications
• Project timeline
• Payment schedule
• Change order procedures

1. Licensing and Insurance
   Renovation ROI is:

• Licensed by the Maryland Home Improvement Commission
• Fully insured with general liability insurance of at least $500,000 as required by Maryland law
• Covered by the Maryland Home Improvement Guaranty Fund, which provides protection to homeowners up to $30,000 for covered losses

1. Payment Terms

• Payment schedules will be specified in individual contracts
• We accept various payment methods as outlined in your contract
• Late payments may be subject to interest charges as permitted by law
• Liens may be filed for non-payment as allowed under Maryland law

1. Client Responsibilities
   Clients are responsible for:

• Providing accurate information about the project
• Ensuring access to the work site
• Making timely decisions on materials and design choices
• Obtaining any required homeowner association approvals
• Securing personal property and valuables
• Providing utilities necessary for construction

1. Project Changes
   Any changes to the original scope of work must be documented in writing through a change order. Change orders may affect:

• Project timeline
• Total project cost
• Material specifications
• Permit requirements

1. Delays and Force Majeure
   We are not responsible for delays caused by:

• Weather conditions
• Permit approval processes
• Material availability issues
• Unforeseen site conditions
• Government regulations or restrictions
• Acts of God or other circumstances beyond our control

1. Warranties
   We provide warranties on our workmanship as specified in individual contracts. Warranties do not cover:

• Normal wear and tear
• Damage caused by misuse or neglect
• Modifications made by others
• Issues arising from pre-existing conditions

1. Limitation of Liability
   To the maximum extent permitted by law, our liability is limited to the amount paid for our services. We are not liable for:

• Indirect, incidental, or consequential damages
• Lost profits or business interruption
• Damage to personal property not directly caused by our negligence
• Issues arising from pre-existing conditions not disclosed

1. Intellectual Property
   All content on our website, including text, images, logos, and project photos, is our property or used with permission. You may not:

• Copy, reproduce, or distribute our content without permission
• Use our photos or designs for commercial purposes
• Remove copyright or trademark notices

1. Website Use
   When using our website, you agree not to:

• Provide false or misleading information
• Attempt to gain unauthorized access to our systems
• Use the website for any unlawful purpose
• Interfere with the website’s operation

1. Privacy
   Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
2. Dispute Resolution
   Any disputes arising from these Terms or our services will be resolved through:
3. Good faith negotiation
4. Mediation if negotiation fails
5. Binding arbitration or litigation in Baltimore County, Maryland
   Maryland law governs these Terms and any disputes arising from them.
6. Severability
   If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
7. Changes to Terms
   We reserve the right to modify these Terms at any time. We will notify users of material changes by posting updated Terms on our website. Continued use of our services after changes constitutes acceptance of the new Terms.
8. Contact Information
   For questions about these Terms, please contact us:
   Renovation ROI
   3918 Potee St. unit B
   Baltimore, MD 21225
   Phone: 410-220-4554
   Email: contstruction@xselleo.com

MHIC License #148435

Last updated: 9/16/2025